Privacy Policy

1. Commitment to Privacy

At PT Jangkar Sampuran Berkat (JSB), accessible from jangkarsampuranberkat.com, one of our main priorities is the privacy of our website visitors, clients, shipowners, and business partners. This Privacy Policy document outlines the types of information collected and how we use, safeguard, and disclose it.

2. Information We Collect

We collect personal and operational information necessary to conduct shipping agency and logistics operations, including:

• Contact Information: Full name, corporate email address, mobile/telephone number, job title, and company affiliation.
• Vessel & Cargo Data: Vessel particulars, IMO numbers, arrival/departure schedules, crew manifest data, and customs documentation details.
• Technical Data: IP address, browser type, device information, and web page interaction logs gathered automatically via cookies or standard server logs.

3. How We Use Your Information

JSB processes collected data for legitimate maritime business purposes, including:

• Coordinating port agency, vessel berthing, pilotage, and customs clearance with Indonesian authorities.
• Processing crew change documentation, shore passes, visa assistance, and medical evacuations.
• Responding to inquiries, issuing Proforma & Final Disbursement Accounts, and operational support.
• Maintaining compliance with international maritime security (ISPS) and statutory regulations.

4. Information Sharing & Third Parties

JSB does not sell, rent, or trade your personal or corporate information. Data is shared strictly on a need-to-know basis with authorized entities, such as:

• Indonesian Port Authorities (KSOP, Pelindo, Immigration, Customs, Quarantine).
• Contracted service providers (bunker suppliers, tugboat operators, transport providers).
• Law enforcement or regulatory bodies when required by applicable law or court order.

5. Data Security & Storage

We implement industry-standard administrative, physical, and technical security measures to protect data against unauthorized access, loss, or alteration. All electronic records are stored on secure servers with restricted access.